We ship from our shop in Pecq. Here you read how you pay, how fast your parcel arrives and what shipping costs to your country.
Payment
Belgium and the Netherlands
- Bancontact
- iDEAL
Through Mollie. Pay Bancontact with your card or the QR code in the app. Credit cards are not accepted here: that keeps our prices low.
Other countries
- PayPal
- Visa
- Mastercard
Through PayPal, also without a PayPal account.
Your order is final once it is paid. We never see or keep your card or bank details.
Delivery
Order before 2 pm on a working day and your parcel leaves the same day. No parcels leave on Saturdays, Sundays and public holidays.
- By default to your home with DPD.
- Prefer a DPD Parcelshop near you? That is possible too, and cheaper. Bring your identity card: your parcel stays there for 7 days.
- You always receive a link to track your parcel online.
- Every parcel is insured against loss and damage through the carrier.
Do you ship to my country?
The table shows the countries we ship to, the delivery time and the shipping cost. We do not deliver to islands without a fixed link to the mainland, nor to overseas areas, such as the Wadden Islands, Corsica, the Balearic Islands, the Canary Islands and the French overseas departments. Some products may not be delivered to an address in Belgium, such as the ClickTubes: you see this on the product page and in your cart.
| Country | Working days | Shipping cost |
|---|---|---|
| Belgium (pick-up point) | 1-3 | €5.40 |
| Belgium | 1-2 | €6.95 |
| Luxembourg (pick-up point) | €7.19 | |
| Netherlands (pick-up point) | 2-4 | €7.50 |
| Germany (pick-up point) | €7.82 | |
| Luxembourg | 2-3 | €8.58 |
| Netherlands | 1-3 | €8.70 |
| France (pick-up point) | 3-5 | €10.15 |
| Germany | 2-5 | €11.46 |
| Croatia (pick-up point) | €11.88 | |
| Spain (pick-up point) | €12.80 | |
| Ireland (pick-up point) | €13.16 | |
| Denmark (pick-up point) | €13.17 | |
| Sweden (pick-up point) | €13.22 | |
| Portugal (pick-up point) | €13.32 | |
| Italy (pick-up point) | €13.36 | |
| France | 3-5 | €13.54 |
| Austria | 4-8 | €17.16 |
| Finland (pick-up point) | €18.93 | |
| Slovakia | 4-8 | €22.07 |
| Czechia | 4-8 | €22.25 |
| Sweden | 4-8 | €22.36 |
| Denmark | 4-8 | €22.42 |
| Italy | 4-8 | €22.43 |
| Slovenia | 4-8 | €22.43 |
| Poland | 4-8 | €22.62 |
| Hungary | 4-8 | €23.30 |
| Spain | 4-8 | €27.75 |
| Ireland | 4-8 | €27.75 |
| Estonia | 4-8 | €27.83 |
| Portugal | 4-8 | €29.58 |
| Croatia | 4-8 | €36.16 |
| Bulgaria | 4-8 | €36.40 |
| Finland | 4-8 | €36.77 |
| Romania | 4-8 | €46.50 |
Prices for one parcel, VAT included, as at the checkout.
Your country is not listed? Send us a message.
You can order from €10 of products (excl. VAT). We do not offer free shipping.
What we do not sell online
We do not sell tobacco, cigarettes, cigars or vapes online. The prices in our shop are on our price lists, for information only.
Questions?
Many answers are in the frequently asked questions. Your question is not there? Ask our customer assistant: it helps you right away and passes it to a colleague when needed.
